Customer Ratings & Reviews for James Epps Insurance
I have had my insurance with this agency for a number of years and deal with Kat and/or Denise. Both are wonderful - very responsive and efficient. Which is absolutely refreshing as customer service seems to have disappeared. Whatever the issue may be, I am confident it will be taken care of quickly and correctly. Definitely would recommend this agency to anyone looking for insurance.
Jennifer, Wake Forest, NC
Worked with Keaton Epps when having an escrow issue on my account. Keaton was efficient and extremely friendly. He immediately contacted my mortgage holder and began to resolve the problem. I was notified regularly on the progress of the resolution. Keaton did a great job and certainly relieved a lot of anxiety.
Pam Williams, Wake Forest, NC
Thank you James Epps Agency for your expertise and time spent with your insurance customers. Our family is grateful for your help in navigating coverages and rates, and know others appreciate your help as well. For anyone looking for a good Insurance company, you can find it here. Thanks Kat, Denise, Ann, Keaton, and James for all you do.
Brisson family, Wake Forest, NC
I received a phone call from a Nationwide Agent, Kat Paxton to talk to me about lowering my son's insurance premium. I was a little shocked that she was going to move his from an underwriter to Nationwide but she assisted me in doing just that. She was able to lower his bill so I asked about mine. I have had Nationwide for many years and after taking a look at my record, coverage, and address she was able to lower my monthly rate by 76.00 a month. After hanging up the phone I was still in shock so I called her back to make sure is wasn't a scam. She assured me it was not and was able to offer me proof. I am so thankful to Kat Paxton for helping me and for being such a sweet, helpful person to work with. Thank you Nationwide for hiring such great people that help you.
Sandra Durham, DUrham, NC
Great insurance agent! Any time I have a problem, all I have to do is call. They are always looking out for my interest and letting me know when I might need to review my policy! Would recommend them to anyone!
George Owens, Ahoskie, NC
I've never received anything but 5 star service from the staff of James Epps Insurance Agency! I don't have to worry if my insurance needs are meet; The friendly staff work very hard to make sure I am satisfied as a customer! I Highly Recommended the James Epps Insurance Agency!
Raymond Faircloth, Aulander, NC
Best insurance friendly and very professional explains everything so the average person can understand insurance
Marian Alston, Ahoskie , NC